Non-Returnable Items- Due to the nature of our products and for hygiene and safety reasons, opened, used, or tested perfumes, beauty products, and hair care products cannot be returned or exchanged. This helps ensure every customer receives a brand-new, unused product.

Damaged or Incorrect Orders- If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery with photos of the item and packaging. We’ll work quickly to make it right by providing a replacement or refund when appropriate.